Social networks, social dynamics, social media management and marketing, consumer-generated media, digital marketing, diffusion of information and innovations, marketing...
בתקשורת
פורבס (When Online Reviews Are Fake: Researchers Identify Which Hotels Have Incentive To Manipulate)
אנ-בי-סי (Are Anonymous Online Reviews More Trustworthy?)
(Who Gave That Hotel Five Stars? The Concierge…)
(Five Ways To Spot A Fake Online Review, Restaurant Or Otherwise)
סלייט (Should You Trust Online Reviews?)
הכתבה בכלכליסט: "מתלוננים? תשתוק."